2022 Cancellation / Modification Policy
2022 Lake Tahoe Swim Cancellation Policies
Under certain circumstances (and with our approval), your swim reservation may be modified, transferred, assigned, or canceled by you. Due to the nature of holding dates, the costs associated with offering our services, and the lead time required to market a swimming spot, we, unfortunately, are required to impose significant penalties for swim cancellation and non-payment, regardless of the reason. Cancellation fees are based on the notification date we receive your cancellation or the payment due date as there is no grace period on payments. Refer to your Booking Contract for full details.
Transfer Swim to Another
Example: Swimmer: ‘Katie Ledecky’ to ‘Sarah Sjöström’
With our approval only, it may be possible to transfer your swim on the date you reserved/booked to another swimmer. The fee to do this is $225.
All requests must be made through our Cancel / Modify Swim page.
SWIM DATE CHANGES
Example: ‘July 2’ to ‘Sept 4’
You may change your swim date within the same calendar year your swim is scheduled if an alternate date is available at the same swim venue. All requests must be made prior to April 30, 2022, and require our approval in advance.
Any date changes after December 15, 2021, if approved, shall require an administration fee of US$225.
With our approval, it may be possible to transfer the amount you paid for the 2022 Lake Tahoe swim to a 2023* Lake Tahoe swim date or be used for swims with us in the San Francisco Bay through Pacific Open Water Swim Co. The fee to do this is $225 and must be requested on or before April 30, 2022.
All request to cancel or modify a swim must be made through our Cancel / Modify Swim page.
*Please note we cannot guarantee dates in 2023; any deferred swims will have priority in selecting their swim date.
SWIM CANCELLATION / MODIFICATION
Example: You cannot make it to your scheduled swim due to injury, circumstances, or other scheduling issues.
We will charge a cancellation penalty according to the schedule below.
2022 Cancellation Penalties
|Prior to February 1, 2022||$225.00|
|February 1, 2022 - March 15, 2022||25% of Total Fare|
|March 16, 2022 - April 30, 2022||50% of Total Fare|
|On or after May 1, 2022||100% of Total Fare|
To modify or cancel your 2022 Lake Tahoe swim, you must contact us via the form on our cancellation page here on SwimTahoe.com or in writing (PO Box 566 Mill Valley, CA 94942). The date of form submission (Pacific Standard Time) or postmark will be considered the date of notification if penalty fees are to be assessed.
A 100% cancellation fee will be imposed for non-appearance at the boarding location at the scheduled time of departure or in the absence of written notice.