2020 Cancellation / Modification Policy
2020 Lake Tahoe Swim Cancellation Policies
Under certain circumstances (and with our approval), your swim reservation may be modified, transferred, assigned, or canceled by you. Due to the nature of holding dates, the costs associated with offering our services, and the lead time required to market a swimming spot, we, unfortunately, are required to impose significant penalties for swim cancellation and non-payment, regardless of the reason. Cancellation fees are based on the notification date we receive your cancellation or the payment due date as there is no grace period on payments. Refer to your Booking Contract for full details.
Transfer Swim to Another
Example: Swimmer: ‘Katie Ledecky’ to ‘Sarah Sjöström’
With our approval only, it may be possible to transfer your swim on the date you reserved/booked to another swimmer. The fee to do this is $125.
All requests must be made through our Cancel / Modify Swim page.
SWIM DATE CHANGES
Example: ‘July 2’ to ‘Sept 4’
You may change your swim date within the same calendar year your swim is scheduled if an alternate date is available at the same swim venue. All requests must be made prior to May 15, 2020, and require our approval in advance.
Any date changes after December 15, 2019, if approved, shall require an administration fee of US$125.
With our approval, it may be possible to transfer the amount you paid for 2020 Lake Tahoe swim to a 2021 Lake Tahoe swim date. The fee to do this is $125 and must be requested on or before May 15th, 2020.
All request to cancel or modify a swim must be made through our Cancel / Modify Swim page.
SWIM CANCELLATION / MODIFICATION
Example: You cannot make it to your scheduled swim due to injury, circumstances, or other scheduling issues.
We will charge a cancellation penalty according to the schedule below.
2020 Cancellation Penalties
|May 15, 2020, or earlier||50% of Total Fare|
|May 16, 2020, or later||100% of Total Fare|
To modify or cancel your 2020 Lake Tahoe swim, you must contact us via the form on our cancellation page here on SwimTahoe.com or in writing (PO Box 566 Mill Valley, CA 94942). The date of form submission (Pacific Standard Time) or postmark will be considered the date of notification if penalty fees are to be assessed.
A 100% cancellation fee will be imposed for non-appearance at the boarding location at the scheduled time of departure or in the absence of written notice.